Shipping
Do you offer free delivery?
Yes, we offer free delivery within the USA!
Do you ship internationally?
Currently, we do not offer delivery outside of the United States.
Can I cancel my order?
Unfortunately, once your order has already been placed we are unable to cancel your order. Please send us an email to kristen@goodgoatmilkcompany.com and we will be able to let you know the status of your order.
Can I edit my order?
Unfortunately, if your order has already been processed, we are unable to edit your order. Please send us an email to kristen@goodgoatmilkcompany.com and we will be able to let you know the status of your order.
Can I edit the delivery address for my order?
Unfortunately, if your order has already been processed, we are unable to make any edits to your order. Please contact the carrier directly to organize a redirection for your parcel, or Amazon customer service if you purchased through Amazon.
Fed Ex - https://www.fedex.com/en-es/customer-support.html
UPS - https://www.ups.com/us/en/shipping/services/value-added/del-change.page
USPS - https://www.usps.com/manage/package-intercept.htm
Amazon – Your Order history
My package says it’s delayed. Who can I contact?
For any shipping inquiries, you will need to contact Amazon or the appropriate carrier (FedEx, DHL, USPS, UPS) for an updated status delivery.
How do I know my order has been shipped?
Once your order has been shipped, you will receive a confirmation email
with your tracking information.
Returns
Do you offer returns?
We offer returns for damaged or faulty goods only. Read our full returns policy HERE. If you purchase via Amazon you will need to process a return or refund through Amazon Returns & Orders Tab.